Taiwo Akeem A. & Omojaro Anthony O.

Despite the tremendous potentials of artificial intelligence in improving service delivery, little study has been undertaken on the particular effects of these technologies on students' learning experiences in the context of Nigeria’s Technical and Vocational Education and Training (TVET) institutions. This rationale informed the decision to carry out a research that examines the connection between artificial intelligence and service delivery in TVET institutions. A survey design was adopted for this study and it comprised final year students of Federal School of Survey, Oyo State with a total of four hundred and thirty-two (432) students. A sample size of two-hundred and eight (208) was derived using Taro Yamane sample determination formula. Structured questionnaire was used in collecting the data needed to make a deduction. The collected data were analysed using multiple regression to test the hypotheses. The findings of the study revealed that Virtual Library Software has a significant effect on students’ learning experience in the study area (β =0.3224; t=2.2926; p<0.05). Also, the result of the findings further showed that AI writing tools have a significant effect on students’ learning experience in the study area (β =0.3013; t=2.1872; p<0.05). The study concludes that artificial intelligence has a significant effect on service delivery in the study area. The study therefore recommends the infusion of artificial intelligence tools such as virtual library application and writing tools in service delivery of TVET institutions to improve students’ learning experience. Keywords: Artificial intelligence; Learning experience; Service delivery; TVET 0150